Our Office Policies & Mission

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday –Thursday: 8 a.m. – 5 p.m.

Our Mission

Our Goal is to build a successful dental practice with a reputation in our community for fairness, dependability, performance and service.

  1. By fairness we mean following the GOLDEN RULE, Do unto others as we would have others do unto us.
  2. By dependability we mean saying what we are going to do and then DOING IT!
  3. By performance we mean doing the BEST dental care that we are capable of every time we do it.
  4. By service we mean to provide the quality personal care which our patients deserve:
    • Convenience
    • Easy to locate in Downtown Pella across the street from the NE Molengracht.
    • Handicap Accessible
    • Children are welcome
    • State-of-the-Art Equipment, including the Cerec which uses Computer-generated Technology allowing us to restore damaged teeth in a single visit
    • Bonding
    • Intra-Oral Camera
    • Sealants
    • Pain-Free Dentistry

Appointments

Our patients are seen by appointment only. Please call in advance so that we may reserve a time for you. If you cannot keep an appointment, please notify us at least 24 hours in advance. We make all efforts to honor all time commitments and we expect the same from our patients.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.